Richmond Creative Counseling- Southside

804-592-6311

Richmond Creative Counseling- Willow Lawn

804-592-6311

Contact Us

Willow Lawn Location: 1900 Byrd Ave, Richmond, VA 23230

Southside Location: 2550 Professional Rd, North Chesterfield, VA 23235


We've included several ways to contact us. Please give us a call at (804) 592-6311, send an email to the front desk at [email protected], or to request an intake simply click here. Emailing the front desk is typically the quickest way to receive a response within a few hours. We will return your call as soon as possible. We look forward to speaking with you.

Secure Fax: (844) 905-1362

Administrative Director:

Ysabell Govea

[email protected]

(804) 592-6311 x 105


Front Desk Administrative Assistants

Dawna Collins

Rae Filla

[email protected]


Intakes Team:

Leonard Harris

Rafiya Mason

To easily submit a request as a brand new client of RCC, click here! If you're a current or recent client of RCC, you can easily send a message to "Intakes" through your patient portal, here or submit this form

[email protected]

(804) 592-6311 x 117


Medical Records:

Rafiya Mason

Easily message "Medical Records" through your patient portal, here

[email protected]

(804) 592-6311 x 115


Billing Team

Tiffany Talliaferro

Vickie Thompson

Easily message "Billing" through your patient portal, here

[email protected]

(804) 592-6311 x 107


Clinical Assistants to PMHNPs:

Please first attempt to contact clinical assistants via the patient portal by messaging "Clinical Assistants." Portal messaging is the most effective form of initial communication with the CAs.

Autria Braz: Assistant to Andrew Harris & Natalie Taylor

[email protected]

(804) 592-6311 x 111

Asiah Clark: Assistant to Lindsay Hawkins, Lauren Connelly, & Drew Smith

[email protected]

(804) 592-6311 x 104

Christina Parks: Assistant to Ashley Garcia, Jessica Roberts, & Cassie Ahrens

[email protected]

(804) 592-6311 x 110

Mal Mullins: Assistant to Furdous Eltahir & Lauren Woolfolk

[email protected]

(804) 592-6311 x 119



Clinical Director: 

Kristin Dahland, LCSW

[email protected]

(804) 592-6311 x 102


Director of Psychiatric Services: 

Lauren Woolfolk, PMHNP-BC

[email protected]

(804) 592-6311 x 120

**Please note this email is NOT for clinical inquiries for Lauren Woolfolk's current clients. Contact Mal Mullins using the email address above or, preferably, the patient portal; sending clinical inquiries to the Director of Psychiatric Services email will likely result in a delayed response.**


Systems Administrator & Facilities Manager:

Colin Walker, MA, MPA

[email protected]

Richmond Creative Counseling

Willow Lawn

Richmond Creative Counseling

Southside