Rafiya Mason
Patient Registration Coordinator
Rafiya (she/her) is a beloved intake team member, currently serving as our Patient Registration Coordinator. Having joined RCC as one of our first hires during the COVID pandemic in 2020, Rafiya has learned all of the ins and outs of the administrative side of outpatient mental health and was very instrumental in helping us adapt our operations to be more streamlined with the adoption of virtual services. The ultimate team player, Rafiya is always ready and willing to pitch in however she can. In her role as Patient Registration Coordinator, Rafiya primarily focuses on the "tech" side of new intake appointments by registering new patients in our system, ensuring that their portal access is properly established and operational, and troubleshooting any portal issues with the individuals we serve. Rafiya's resume is incredibly diverse and includes experiences in audio engineering, production assistance, caretaking, stage management, set design, and project management. Rafiya is an accomplished classical guitarist. Outside of RCC, she provides audio editing and voiceover work for podcasts and audiobooks. Rafiya's claim to fame involves serving as an intern for the Howard Stern Show.